(Toronto, ON, March 23, 2017) Neilcorp Homes has been named as a finalist in the 2017 Homeowners’ Choice Awards, presented by Tarion. These are the only awards that give Ontario’snew home buyers the power each year to have their new home builder recognized for customer service excellence.
The awards recognize a builder’s excellence in customer service in four categories: Small, Medium, Large Volume and High-Rise. Neilcorp Homes was recognized in the Medium Volume category, having 21-100 possessions per year.
“These awards reflect the importance of the customer’s experience in the new home buying process,” said Howard Bogach, Tarion President and CEO. “Each and every home buyer can express their level of satisfaction with their new home builder and have a say in whether their builder is worthy of recognition for excellent customer service.”
We are so honoured to have been chosen by our homeowners to be finalist for 2017 Homeowners’ Choice Awards. We are very proud of our builder-homeowner relationship throughout the entire building process and are thrilled to be recognized with this award. This is due to the fact that we surround ourselves with an exceptional team.
Neilcorp Owners, Doug McIntosh & Robert Dick
Every fall, Tarion engages a 3rd party research firm to conduct a province-wide customer satisfaction survey of new home owners in their first year of ownership – specifically, homeowners who took possession between October 1, 2015 and September 30, 2016.
More than 52,500 invitations to complete the survey were sent by email and post. More than 8,500 completed surveys were returned, representing a response rate of 16 per cent.
Survey questions focused on homeowners’ satisfaction with their builder, covering every stage in the homeowner-builder relationship – from the signing of the Agreement of Purchase and Sale, through construction and the pre-delivery period, to after-sales service.
“For more than 40 years, Tarion has seen how new home buyers, through their decisions, have had a powerful impact on the new home buying experience,” said Bogach. “The Homeowners’ Choice Awards reflects the importance of their opinions and champions excellence in customer service.”
To qualify for the Awards, builders must have at least five new home possessions during the survey timeframe and a specified number of completed questionnaires must have been received.
Award recipients will be announced at a luncheon in Woodbridge on Wednesday, April 19, 2017.
For more information and a complete listing of finalists for the 2017 Homeowners’ Choice Awards, presented by Tarion, visit Tarion.com.
About Neilcorp Homes
Neilcorp Homes of Almonte Ontario, an established home builder since 1991 delivers new homes, new home developments and custom homes with stunning craftsmanship of the highest quality. A home builder that provide clients with customer service that consistently “wows” them by making buying a new home easier and more convenient than they ever thought possible. Proud of a unique difference, the Neilcorp Difference, offering an outstanding number of customization options allowing clients to buy a new home that is uniquely theirs – a home that expresses their true individuality.
For more than 40 years, Tarion has been enhancing confidence in the new home buying experience. Tarion is a private, not-for-profit corporation that administers the Ontario New Home Warranties Plan Act, and backstops the warranty coverage. We set the standards for builder licensing and after-sales service and step in when your builder cannot or will not fulfill their warranty obligations. Since 1976, Ontario’s new home warranty program has registered more than two million homes and paid out hundreds of millions of dollars in warranty claims. Our mandate is to serve the public interest, and is what guides us every day.
For more information, please contact:
123 Sadler Dr.
Almonte, ON K0A 1A0